Versand

Processing Time

All orders are processed within 1–2 business days (Monday–Friday, excluding public holidays in Germany).
Orders placed on weekends or holidays will be processed on the next working day.
You will receive a confirmation email once your order has been shipped.

Shipping Rates and Delivery Times

Destination Courier Partner Estimated Delivery Shipping Fee
Germany DHL / UPS 2–4 business days Free for orders above €49, otherwise €4.90
EU Countries DHL / UPS 4–7 business days From €9.90
Switzerland, UK & Non-EU Europe DHL Express 5–9 business days From €14.90
Rest of World FedEx / UPS Express 7–14 business days Calculated at checkout

Delivery times may vary depending on customs procedures, public holidays, or local courier delays.

Order Tracking

Once your order has been dispatched, you’ll receive a shipping confirmation email with a tracking number.
You can track your shipment directly through the courier’s website or the tracking link provided in your email.

Customs, Duties & Taxes

For orders shipped outside the European Union, customs duties, import taxes, or handling fees may apply.
These charges are the responsibility of the customer.
We recommend checking with your local customs office for details before placing your order.

Address Information

Please ensure your shipping address is complete and correct.
We are not responsible for delays or losses caused by incorrect address details.
Orders returned due to incorrect or incomplete addresses can be reshipped at the buyer’s expense.

Delivery Issues

If your parcel arrives damaged, or if your tracking shows “delivered” but you haven’t received it, please contact us within 48 hours of delivery confirmation at [trendsbuy24@gmail.com].
We will open an investigation with the courier and update you as soon as possible.